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What To Look For In An IP-PBX Solution


As a technology, IP-PBX has become increasingly popular among all types of businesses. It offers a variety of benefits including the potential for tremendous cost savings. To be effective it is important to select the optimum IP-PBX solution based upon the business is current and future needs.

IP-PBX (Internet Protocol Private Branch Exchange) is a business telephone system which has been engineered to deliver voice or video via a data network. It also seamlessly integrates with the normal public switched telephone network. This functionality is what first made it attractive to smaller businesses because it helps reduce long-distance expenses. It also provides significant cost savings by allowing businesses to utilize a single network to meet their voice and data needs.

One of the most important things to look for in an IP-PBX solution is a low initial investment. All too often businesses attempt to purchase a solution which has a variety of features, including multiple abilities the business will never take advantage of. This directly leads to an increase in the initial capital investment. By opting for a low-cost solution, the initial functionality will be limited. Fortunately, additional functionality and features can easily be added to the IP-PBX solution at an additional cost. By starting small businesses have the ability to add only the features they need rather than paying for a barrage of features they will never use.

Another important factor to consider is overall security. Thus far, using the Topaz security switch as the primary platform has proven to be the best option. By combining a scalable solution with a proven third-party security platform, businesses gain maximum investment efficiency as well as an improved VoIP quality.

Another security issue businesses need to tackle is preparing for DoS and DDoS attacks as well as attempts at gaining illegal access. There are a variety of different ways IP-PBX hardware can accomplish this. Popular features such as disconnecting PCs with viruses automatically, assigning network bandwidth based upon tasks, and a dual networking ports have all proven successful. At the same time, these methods still allow for maximum interoperability and easy system management.

A final consideration when selecting an IP-PBX solution is future proofing. To prepare for the rapid data requirements of the future, the solution must have a high speed processor which can handle NAT. The network interface will also play a significant role in the efficient utilization of bandwidth across high-speed Internet lines. The best way to achieve this is by selecting a solution which supports wire speed networking within the office.